Click to Call Support

Servetel offers a Click to Call Support feature that allows the call to be routed to destinations like IVR, Department etc.

This feature requires API key that can be generated using servetel portal.
The API key is generated against a destination which will be the endpoint of the call.

๐Ÿ“˜

Kindly contact Servetel support team to enable Click to Call API Key on Servetel portal for your account

Start a Call

Click to call support can be started using the below method

curl --request POST \
  --url https://api.servetel.in/v1/click_to_call_support \
  --header 'accept: application/json' \
  --header 'content-type: application/json' \
  --data '{"customer_number":"9000000009","api_key":"abcdef-**********-abcdef"}'

Request Variables

Variable Name

Description

Data Type

customer_number

Number of the customer who will receive call.
Customer number must be a valid 10- Digit phone number.

String

api_key

API Key for authentication and also to determine the destination for the call.

String

Response variables

Variable Name

Description

Data Type

success

Request success status

Boolean

message

Message corresponding success status

String

Example Response

{
  "success" : true,
  "message" : "Originate successfully queued"
}