Get all live calls

current incoming and outgoing calls

Using the below method details of current live calls can be retrieved

curl --request GET \
  --url https://api.servetel.in/v1/live_calls \
  --header 'accept: application/json' \
  --header 'authorization: Bearer yourtokenhere'

Response variables

Variable Name

Description

Data Type

id

ID of the call

Integer

user_id

Customer's unique ID

Integer

client_id

Customer's client ID

String

call_id

Unique ID of call

String

direction

Direction of call
[1: inbound, 2: outbound]

Integer

source

Number from where call originated

String

type

Type of call

String

did

Caller ID shown to customer

String

multiple_destination_type

Type of multi-destination call.
[ eg: Click to call (c2c) ]

String

multiple_destination_name

Number for multi-destination call

String

destination

Destination number for call

String

state

Call's current state

String

channel_id

Channel ID

String

created_at

Start stamp of call

String

sip_domain

Sip domain for call

String

broadcast_id

Unique ID of broadcast

String

broadcast_no

Lead's number

String

call_time

Duration of call

String

agent_name

Agent's name

String

🚧

broadcast_id: is not null only if call type is broadcast
broadcast_no: is not null only if call type is broadcast

[
    {
        "id": 1,
        "user_id": 1,
        "client_id": null,
        "call_id": "15xxxxxxxx.xx..",
        "direction": 2,
        "source": "+910000000000",
        "type": "click-to-call",
        "did": "+911200000000",
        "multiple_destination_type": "xxx",
        "multiple_destination_name": "xxxx...xxxx",
        "destination": "910000000000",
        "state": "Ringing",
        "channel_id": "xxxx...xxxx",
        "created_at": "2019-01-29 00:00:00",
        "sip_domain": "1.2.3.4",
        "broadcast_id": null,
        "broadcast_no": null,
        "call_time": "00:00:07",
        "agent_name": "Test"
    },
    {
        "id": 2,
        "user_id": 1,
        "client_id": null,
        "call_id": "15xxxxxxxx.xx..",
        "direction": 2,
        "source": "+910000000000",
        "type": "click-to-call",
        "did": "+911200000000",
        "multiple_destination_type": "xxx",
        "multiple_destination_name": "xxxx....xxxx",
        "destination": "910000000000",
        "state": "Answered",
        "channel_id": "xxxx...xxxx",
        "created_at": "2019-01-29 01:00:00",
        "sip_domain": "1.2.3.4",
        "broadcast_id": null,
        "broadcast_no": null,
        "call_time": "00:00:07",
        "agent_name": "Test"
    }
]