/v1/agents

Detailed list of all agents can be retrieved in the below method

curl --request GET \
  --url https://api.servetel.in/v1/agents \
  --header 'accept: application/json' \
  --header 'authorization: Bearer yourtokenhere'

Response Variables

Variable Name	Description	Data Type
id	Unique ID of the agent	String
name	Name of the agent	String
follow_me_number	10-digit number of the agent	String
eid	Unique Extension ID of the agent	String
intercom	Unique intercom number of the agent	String
calls_answered	Total number of calls answered by agent	Integer
product_clicktocall	Status of Click to Call product on agent [0: product not applied, 1: product applied]	Integer
team_id	Unique ID of agent's team	Integer
team_name	Name of the agent's team	String
custom_status	Agent block/ unblock status [0: unblocked, 1: blocked]	Integer

[
  {
    "id": 1,
    "name": "Test",
    "follow_me_number": "+910000000000",
    "eid": "050000000",
    "intercom": "1001",
    "calls_answered": 0,
    "product_clicktocall": 1,
    "team_id": null,
    "team_name": null,
    "custom_status": 0,
    "timegroup_name": null,
    "timegroup_id": null,
    "failover_destination": null,
    "failover_destination_name": null,
    "departments": [
      {
        "name": "Test Department 1",
        "id": "1"
      },
      {
        "name": "Test department 2",
        "id": "2"
      }
    ]
  }
]