Quick Transfer List

Quick transfer list is used by the agent to transfer the call to the predefined contacts in the list.

To view and add a quick transfer list, follow these steps:

1. Click on the Services tab placed on the side-navigation.
2. Click Outbound Services.
3. Click Quick Transfer Lists.
4. A list of all the quick transfer lists appears along with the relevant details.
5. To add a quick transfe list, click on the Add Quick Transfer List on top right of the page.

6. Enter the Details and click Submit.

To modify a quick transfer list, click on Select an Action and click Edit. Update the Details and click Submit.

To clone a quick transfer list, click on Select an Action and click Clone. Enter Name and Description and click on Submit.

To disable a quick transfer list, click on Select an Action and click Disable.

To add number to the quick transfer list, click on Select an Action and click Add Number. Enter Name and Number and click on Submit.

To remove a quick transfer list, click on Select an Action and click Delete.