Zendesk CRM

Steps to integrate Zendesk CRM with Servetel

Zendesk

  1. Login to your Servetel account.
  2. Select Integrations under Services tab.

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  1. Enable the Zendesk CRM integration with Servetel by toggling the switch.

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  1. Click Enable button on top-right.

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  1. Enable the CRM for the user and enter the Zendesk API Token, Email and Domain.

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  1. Note: The Zendesk API key is located under API tab of Settings in your Zendesk account.
  2. Download Servetel Extension for Zendesk from Chrome webstore.

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  1. Login with user's Servetel credentials on Zendesk chrome extension.

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  1. Upon logging in to Servetel extension, the Zendesk CRM will look like this.

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