System Recordings

The Servetel portal allows you to add & manage system recordings. You may create a new recording as per your requirements or you may also upload an existing recording, which can be used with IVR, Voicemail or Call Broadcast service.

To upload a system recording, follow these steps::

1. Click on the Services tab on the side-navigation.
2. Click System Recordings.
3. A list of all the system recordings appear along with the relevant details.
4. Click on Upload Recording.

5. Enter the File Name & select if you want to upload an existing recording or create a new recording.

6. Browse & select the audio file from your local drive in case you wish to upload an existing recording.
7. Select Create Recording in order to create a new recording.
8. Enter the text & click on Generate.
9. Click on Upload and Save.

Field	Description
File Name	Enter the file name of the recording.
Select Recording Type	Choose whether you want to upload an existing recording or create a new recording.
Input Speech Language	Select the speech accent from the existing options.
Input Speech Voice	Select the voice sample from the existing samples.
Input Speech Text	Enter the recording text.

To edit, delete and mark system recording as music on hold, click on Select an Action & hit the required option.